Address: Jacksonville, FL, FL 32202
Telephone: 901-207-8038
Email Address: smithassociates1725@gmail.com
Hours: Office Hours – 3:30 PM – 8:00 PM CST
Financial services organization, is seeking a highly motivated and skilled Quality Assurance Manager in Jacksonville, FL to support the delivery of high-quality technology products and services. This role ensures IT solutions-spanning software, hardware, networking, security, and business processes-are implemented in a way that meets business expectations and delivers exceptional value to internal and external users. The Quality Assurance Manager will oversee test planning, automation initiatives, and release quality across software development teams while working closely with developers, product owners, and business stakeholders.
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Position Title : Quality Assurance Manager
ATTENTION : ” $TOP PAY “(Interviewing Now)
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Location : Jacksonville, FL
Full time : Quality Assurance Manager
Job Type : Permanent
Compensation : $100,000 – 105,000 Annually
Summary :
– Financial services organization, is seeking a highly motivated and skilled
Quality Assurance Manager in Jacksonville, FL to support the delivery of
high-quality technology products and services.
– This role ensures IT solutions-spanning software, hardware, networking,
security, and business processes-are implemented in a way that meets
business expectations and delivers exceptional value to internal and external
users.
– The Quality Assurance Manager will oversee test planning, automation
initiatives, and release quality across software development teams while
working closely with developers, product owners, and business stakeholders.
Essential Functions:
– Lead testing efforts for software releases, including peer reviews, test case
assignments, and training for QA Analysts.
– Manage QA team members and workloads while providing consistent
coaching, direction, and performance feedback.
– Evaluate systems, processes, and operations for compliance with internal
standards, regulatory requirements, and documented procedures.
– Prioritize testing work queues to meet deadlines and align with business
needs.
– Oversee QA activities within the Encompass LOS environment and related
systems, applying strong knowledge of mortgage processes and end-user
experience.
– Participate in Agile ceremonies-story grooming, backlog refinement, sprint
planning, retrospectives-to clarify acceptance criteria and proactively identify
testing dependencies.
– Log, track, and manage defects using tools such as Jira or Azure DevOps
Boards, ensuring timely resolution.
– Develop, maintain, and execute manual and automated test cases across
functional, regression, integration, and performance testing areas.
– Collaborate with system engineers and developers to ensure best practices
and consistent quality across project work.
– Implement and maintain QA metrics and reporting to communicate release
readiness and overall product quality.
Requirements :
– Bachelor’s degree in Information Technology or Computer Engineering; Or
equivalent combination of education and relevant experience
– Certification from a Professional Organization specific to Software Testing,
or Quality Assurance, preferred
– Previous experience (3+ years) of Quality Assurance Testing
– Previous management experience
– Previous experience (3+ years) in Mortgage Technologies such as
Encompass, Empower, MSP, Land Gorilla, nCino Mortgage Suite, Lending
Pad, Floify, etc. will be a plus
– Understanding of contemporary quality management principles and
practices and the ability to apply them to a wide variety of projects in a
fast-paced business environment
– Mortgage Originations and Servicing industry and systems experience
– Knowledge of methodologies such as SDLC, Agile or Total Quality
Management
– Knowledge of functionality, compatibility, usability, reliability, exploration,
load/stress testing practices
– Previous work in an Agile SCRUM environment is desirable
– Excellent verbal, written, and presentation skills with all levels of the
organization
– Ability to create and execute QA and testing processes on systems,
networks, hardware, and software
For consideration you must act now, send resume to
smithassociates1725@gmail.com. Sincerely,
Gerald Smith
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