Address: Houston, TX 77084

Telephone: 901-207-8038

Email Address: smithassociates1725@gmail.com

Hours: Office Hours – 3:30 PM – 8:00 PM CST

Company is looking for (MFT) Support Engineer – Globalscape EFT to grow their business.

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Position Title : (MFT) Support Engineer – Globalscape EFT
ATTENTION : ” $TOP PAY “( Interviewing Now )
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Location : Houston TX

Salary : Competitive (DOE)

Company is looking for (MFT) Support Engineer – Globalscape EFT to grow
their business.

– Experience level: Mid-senior
– Experience required: 10 Years
– Education level: Bachelor’s degree
– Job function: Information Technology
– Industry: Information Technology and Services
– Total position: 1
– Relocation assistance: No
– Visa sponsorship eligibility: No

Responsibilities :

Handling tickets or issues without escalations. Following all SLA response and resolution principles. Willing to work on desired shifts and provide on-call support. Solving issues or tickets based on customer approvals. Working independently on critical incidents.

Skills :

Globalscape and SFTP Tool: Experience on Globalscape EFT, Managed File Transfer (MFT), or other Globalscape products.
File Transfer Protocols: Strong knowledge of networking concepts and transfer protocols (SFTP, FTP, FTPS, HTTPS).

Configurations: Hands-on with DMZ, RAM, and AWE configurations for file transfers.
Incident Management: Expertise in resolving and troubleshooting P1/P2 issues as per SLAs without breach.
Globalscape Expertise: Proficient in account creation, event rule configuration, connection profiles, key pair setup, and module issue resolution.

Versions: Good command over Globalscape versions 7.x and 8.x. Availability & Support: Comfortable with shifts (5:30 PM–2:30 AM / 7:00 PM–4:00 AM) and on-call support.
High Availability: Experience on HA servers and RAM agents hosting Globalscape applications.
Security & Encryption: Encryption/decryption, SSL configuration, EFT module setup, and permission group management.
Scripting & Tools: Knowledge of Unix and PowerShell scripts; able to run queries integrated with file transfers.

Utilities: Skilled in Putty, WinSCP, and FileZilla.

Core Strengths: Excellent troubleshooting, analytical, problem classification, root cause diagnosis, and communication skills

For consideration you must act now, send resume to
smithassociates1725@gmail.com. Sincerely,

Gerald Smith

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