Address: San Jose, CA 95116

Telephone: 901-207-8038

Email Address: smithassociates1725@gmail.com

Hours: Office Hours – 3:30 PM – 8:00 PM CST

Looking for a highly motivated Senior Paralegal with 8+
years of experience to join our legal team. To be a
primary team member for resolving customer disputes,
litigation and regulatory complaints. The ideal candidate
will have substantial experience in running investigations
in a company, gathering key records related to disputes.
Relevant facts for pre-litigation dispute
resolution and preparing responses to customer
complaints.

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Position Title : Para Legal Sr.
ATTENTION: ” $TOP PAY “(Interviewing Now)
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Location : San Jose, CA

Salary : Competitive

Experience level: Mid-senior
Experience required: 8 Years
Education level: Bachelor’s degree
Job function: Legal
Industry: Financial
Total position: 1
Relocation assistance: No
Visa sponsorship eligibility: No

Only local applicants are eligible to apply for this position.

Summary :

-Looking for a highly motivated Senior Paralegal with 8+ years of experience
to join our legal team to be a primary team member for resolving customer
disputes, litigation and regulatory complaints.
-The ideal candidate will have substantial experience in running
investigations in a company, gathering key records related to disputes,
organizing relevant facts for pre-litigation dispute resolution and preparing
responses to customer complaints.
-The Senior Paralegal will work closely with our inhouse litigation lawyer and
with various support teams such as customer service, payment and risk
operations teams and will join a passionate and dedicated team of legal and
compliance professionals on a mission to support the company’s growth.

A Professional Background in this role:

-The ability to lead and run internal investigations, gather relevant records,
and identify and organize factual timelines in clear and succinct summaries.
-Self-starter who can track deadlines, navigate a company to find key
stakeholders for information and proactively move, through resolution, an
entire case portfolio.
-Legal writing skill as it relates to preparing complaint responses and basic
legal documents such as legal holds, discovery objections, continuance
requests and settlement agreements.
-Comfort with interacting directly with customers and where needed
resolving small disputes.
-Experience in working with litigation counsel to support all aspects of
litigation, including pleadings, motions, service, discovery, case
management and resolution.

Competencies :

-Bachelor’s degree and/or paralegal certification preferred
-Strong problem-solving skills and the ability to handle multiple assignments
simultaneously, with effective resolution of conflicting priorities.
-Solid technical acumen which supports mastery of a variety of case
management tools.
-Sound and practical business judgment, intellectual curiosity, comfortable
and adept at balancing risk and opportunity.
-Excellent communication skills and a team-oriented approach with the
ability to build strong and lasting relationships with business partners,
customers and management.
-Strong attention to detail and organizational skills.
-Ability to work independently and ownership mindset – sees projects
through from end to end.
-Critical thinking skills – be able to receive feedback and provide next
steps, change direction if needed.
-Drive for results – impact/outcome focused.

MUST HAVE IN-HOUSE EXPERIENCE.

-Work shift hours: 9-5pm PT
-Interview process: Multiple (1 one-to-one interview, then 1 interview panel
with a few of my team members.
-Team size: Working directly with a team of 3
-Special software or skills: Microsoft Office Suite (Word, Excel,
PowerPoint, Outlook) & Google Drive / G-Suite Skills
-Handle customer disputes, pre-litigation matters, and regulatory
complaints end-to-end.
-Lead investigations, gather records, build timelines, and summarize facts.
-Draft complaint responses, legal holds, discovery responses, and basic
legal documents.
-Manage a case portfolio, track deadlines, and maintain reports/metrics.
-Support litigation counsel with pleadings, discovery, motions, and case
management.
-Respond to subpoenas, liens, and garnishments.
-Develop processes, playbooks, and templates to improve efficiency.
-Strong skills in organization, communication, judgment, and technical tools.
-Looking to keep this role local to San Jose, CA,
-In-house
-Hybrid – 3 days in office

For consideration you must act now, send resume to
smithassociates1725@gmail.com. Sincerely,

Gerald Smith

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