Address: Richmond,, VA 23220
Telephone: 901-207-8038
Email Address: smithassociates1725@gmail.com
Hours: Office Hours – 3:30PM – 8:00PM CST
We are seeking a Technical Resource Engineer to join
our team. This position responsibilities will include
consultations with owners, owner’s representatives
(consulting engineers), and customers regarding
technical matters concerning product application,
construction specifications, installation procedures,
customer complaints, and other services required to
promote the company’s products and maintain the
end user’s satisfaction.
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Position Title : Technical Resource Engineer
ATTENTION : ” $TOP PAY “(Interviewing Now)
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Location – Richmond, VA
Salary : Competitive
Full time : Sales Business Development Manager
Summary :
– We are seeking a Technical Resource Engineer to join our team.
– This position responsibilities will include consultations with owners, owner’s
representatives (consulting engineers), and customers regarding technical
matters concerning product application, construction specifications, installation
procedures, customer complaints, and other services required to promote the
company’s products and maintain the end user’s satisfaction.
This candidate must be relocatable to the Richmond, Virginia area.
Specific Responsibilities :
– Drives specification inclusion and product promotion through presentations
to engineers, municipalities, contractors, and owners.
– Supports the sales staff.
– Performs field investigations on an as needed basis of customer complaints
when the company’s product fails to meet the customer’s expectations making
recommendations as to remedial action required to resolve the source of the
dissatisfaction.
– Recommendations are also made concerning financial settlements on
customer damage claims.
– Consults with owners and owner’s representatives concerning the proper
application of the company products and assists in drafting project
specifications incorporating ANSI, AWWA, ISO and other applicable
standards.
– Assists in the design of product systems to meet specific project needs
incorporating ANSI, AWWA, DIPRA, ISO, and other applicable design
procedures.
– This consultation may involve corrosion effects and prevention of the
company’s products.
– Consults with customers (including distributors, contractors, and owner’s
personnel) on proper application, assembly, and installation of the company’s
products.
– Trains installation personnel in the proper assembly and installation
techniques.
– Meets with owner’s personnel to discuss failures of the company’s products
to meet performance expectations and participates in mutual resolutions to
achieve the owner’s expectations.
– Consults with various company department heads and advises on service
and product shortcomings affecting remedial action as required.
Qualifications :
– Requires a BS in Engineering (Civil/Mechanical preferred).
– Engineer in Training (EIT) certificate preferred, and a Professional
Engineer (PE) license preferred (or ability to obtain).
– Waterworks or Public Utilities experience.
– Possess problem solving skills
– Requires good verbal, written and presentation skills.
– Must have the ability to apply standard engineering principles to situations
and be able to develop solutions incorporating available products and
procedures to minimize customer work stoppage in an economical manner.
– Must have a general knowledge of construction equipment and its
capabilities, and construction practices and procedures.
– Must be able to communicate and negotiate with disappointed people
under less than amicable conditions.
Every employee is expected to demonstrate the following core values:
– Customer commitment, high-performance culture, fleet of foot, innovation,
accountability, integrity, respect for others and teamwork.
Scope Data/Working Conditions/Physical Demands:
– The employee will be working “on-road” 25%-50% business travel, heavy
at times.
– It will require business travel to the various pipe plants and job sites, thus
exposing the employee to Foundry operations and heavy construction.
– The employee will be exposed to the following working conditions extreme
heat, cold, and noise.
– The employee will be required to perform the following actions (from time
to time): Standing, Walking, Balancing, Stooping, Kneeling, and Reaching.
For consideration you must act now, send resume to
smithassociates1725@gmail.com. Sincerely,
Gerald Smith
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